Getting the best brownies to you – the details
All our brownies are baked by hand in our Brownie Barn in the Yorkshire Dales. We’ll package them up in our luxury gift packaging with your handwritten message (if you’ve requested one) the day before your requested delivery date and hand them over to DPD for delivery.
DPD will then contact you via the details you have supplied to let you know when they’ll deliver. You’ll have the option to amend the date and place or provide details of a safe place to leave your parcel. (Unfortunately, we don’t have authority to provide delivery details to DPD).
If no alternative details are provided DPD may deliver your parcel to a neighbour without your consent. They’ll always send you an image showing where your parcel has been left if you’re not in to receive it.
DPD will attempt to deliver your parcel twice and after that your delicious brownies will be destroyed due to their perishable nature. So, please make sure you follow any instructions to amend delivery times/place.
Please note: the lovely folk at DPD are all about efficiency, so they may be keen and deliver a parcel requested for a Monday over the preceding weekend. This is out of our control.
However, if you have requested a delivery date, we will do everything we can to ensure it arrives on time. During busy times we may despatch a day early to ensure arrival. However, we can't guarantee delivery dates as we no longer control the destiny of your brownies once they leave our premises.
Thanks for ordering!